eID identification
eID - quick and easy
You can open your account from anywhere you like. You are identified by using your identity card and related PIN. Just like doing a card payment.
The requirements for a quick eID identification are manageable:
- Identity card with related PIN (actually supported documents are german ID card with activated online function, residence permit for non europeans oder ID-Card for europeans)
- Mobile phone with
- an NFC-chip (most modern smartphones are having one integrated)
- stable Internet connection (e.g. WiFi or LTE connection)
- Authada app (only iOS and Android). Before the start of the legitimation process you will get the possibility to download the app and further information about the app
- the possibility to receive a text message (SMS)
The identification process takes place via protected Internet connection with our partner S Markt & Mehrwert GmbH & Co. KG to the strict guidelines of data protection. No chat software is required.
The procedure for eID is simple
- Complete the online application for the current account .
- Click on the link "to identification" on the confirmation page.
- You will receive a confirmation e-mail immediately.
- You are now on the pages of our partner S Markt & Mehrwert GmbH & Co. KG. Here you can carry out the legitimation at any time (24/7).
- Choose the identification process via eID and confirm you are having one of the above listed identity card issued by a german institution
- Download the Authada app.
- Open the app on your smartphone and start the identification with your QR-Code. Note the QR-Code will be found on the home page.
- The app guide you easily and securely through this process.
- At the end of the identification process, please enter the release code you received by SMS.
- After that finally check your personal information on the homepage.
video identification
video identification - quick and easy
You can open your account from anywhere you like. You are identified face to face. Just like going to a branch. Just by video.
The requirements for a quick video identification are manageable:
- Identity card or passport
- mobile device (smartphone, tablet e.g.) with
- camera with good resolution
- stable Internet connection (e.g. WiFi or LTE)
- IDnow app (only iOS and Android). Before the start of the legitimation process you will get the possibility to download the app and further information about the app
- the possibility to receive a text message (SMS)
The video identification takes place via protected Internet connection with our partner S-Markt & Mehrwert GmbH & Co. KG according to the strict guidelines of data protection.
The procedure for video identification is simple
- You will usually receive an invitation to legitimation from us by e-mail.
- In this e-mail you will find a link to the legitimation process of our partner S-Markt & Mehrwert GmbH & Co. KG. Here you can carry out the legitimation at any time (24/7).
- Here you can choose between video legitimation or eID / eAT. The further description refers to the video legitimation.
- Please add any missing information on the next page and confirm the completeness and the terms and conditions.
- After the confirmation you will see on the next page a process number from IDnow GmbH, which is a technical partner of S-Markt & Mehrwert GmbH & Co. KG. and provides the software for the authentication process.
- Download the IDnow app and start the process by entering the IDnow process number.
- You will now be connected with an employee of S-Markt & Mehrwert GmbH & Co. KG., which guides you easily and safely through the process.
- At the end of the process you have to enter an SMS for verification.
- After that the process is completed.